En
Superpower – for operators
Insights – for managers
Revenue growth – for business
Compressa.ai accelerates the transfer of
Transformers-based high-accurate AI models
On devices where the speed matters
With & Without us
Schedule a Demo
Sales
Objection Handling, Customer Openers, Conversions and Revenue
Support
Answering questions, solving problems, Satisfaction and Retention
Compliance
Compliance according the law, Security controls and Risk mitigation
Operations
Level of automation, user-friendliness of interfaces and Speed / Quality
Growth your Metrics
  • +32%
    Visits to residential complex sales offices
    Developer
  • +25%
    Debt
    collection
    Collection
  • +38%
    Credit and insurance products
    Bank
  • +23%
    Accompanying products and services
    Telecom
How It Works
✅ Guidance Checklist Online
– Dynamic changed and personalized cue
– Guidance Checklist for each call
– Tracking the pronunciation of recommendations
⁉️ Questions & Objections
– Knowledge base for fast answering
– Data-based effective objections handling
– Dynamic timely hints
📈 Reports & Analytics
– Reports for operators, products, metrics, calls
– Analysis of the dependence between conversion metrics and cue presence
– Real metrics for each call
💎 Quality Assurance
– Evaluation of the script following
– Scoring cards with various criteria for operators
– Trusted insights based on successful dialogues
⚠️ Compliance Incidents
– Tips on how to fix the incident
– Muting timely detected incident
– Signaling to the security service
🎓 Education & Perfomance
– Educational tips based on the dialogue result
– Debriefing with the managing manager
– Process gamification
💥 Expert Scripts Adaptation
Together with a partner consulting agency, changes are provided in the script for the growth of metrics
Key Technologies Inside
  • 🎙️Online ASR
    Built-in ASR, company-wide, online recognition
  • 🈂️ NLP
    Replica Classification, NER, and the Dialog Engine
  • 😈 Sentiment
    Evaluation of the emotional color and reaction of the client
  • 🆎 Profiling
    Defining a customer typology for a high-level personalization
With & Without us
Features
Currently
With CC-Prompter
Call Analysis
Selective, with implausible conclusions
100% cover, with transparent insights
Best Practices
Depends on operators qualification
Scaling to the work of each operator
Request processing speed
Looking through all manual guides
At the time of question
Operators on-boarding cycle
Several weeks for peak efficiency
After several hours of system usage
Metrics changes
Plateau or decreasing
Boosting for each period
And also!
Standard inefficient processes
Advanced system
Want a Product!
Portfolio
Banking
Call Center for Credit Cards Sales
Context: The bank needs to accelerate the training of sales managers due to their high turnover. I would like to shorten the learning process through individual recommendations online, the use of which will keep the performance of new operators at the current level.
Solution: The operator's prompter upgrades the training system for sales managers, provides online recommendations for following the script, answering questions and working out objections.
Banking
Call Center for Credit Cards Sales
Context: The bank needs to accelerate the training of sales managers due to their high turnover. I would like to shorten the learning process through individual recommendations online, the use of which will keep the performance of new operators at the current level.
Solution: The operator's prompter upgrades the training system for sales managers, provides online recommendations for following the script, answering questions and working out objections.
Schedule a Demo!